We integrate with popular ERP, CRM, IVR, Email and phone systems to drastically reduce call-center time.
Machine Learning Integration
Boost customer service experience with recommendation engines that provide real-time feedback on performance.
EXAMPLES OF OUR WORK
The Alternative to Salesforce’s Desk.com
Cut Call-Center Response Time 50%
“I’m seriously almost crying, I’m so happy… though for the professional record, I will say “the system looks good… ;)”– Stephen H, Dir. Customer Service of Lifetime Brands