“TI provided highly professional services, considering the highly complex nature of our product and service offering. They solved problems we didn’t even know we had. Which was part of a superb architecting process.”
Jason Poure, SPARK Innovation, Lifetime Brands
Open Source Experts
Our team of Ruby on Rails Experts can develop your application from scratch or help you maintain and upgrade.
Integration & Optimization
Our experts in systems integration can improve system communication and optimize total company workflow.
Secure & Compliant
Our OSCP certified experts can help you deploy enterprise grade battle tested and compliant applications.
We integrate with popular ERP, CRM, IVR, Email and phone systems to drastically reduce call-center time.
Machine Learning Integration
Boost customer service experience with recommendation engines that provide real-time feedback on performance.
Field Agent Tools
We help you get the competitive edge by building you assistive integrated tools to give you an edge in the field, using mobile-ready secure technology.
Calculators & Collaboration
We help you design useful calculators to increase your enhance your negotiation skills and increase margins, with collaboration functions to improve customer interaction.
Data Integration & Reporting
We help you gather data on competition and macro-trends to have at your fingertips for lightning fast action in the field – as well as, reducing time spent in weekly reports.
Cloud Migration Experts
EXAMPLES OF OUR WORK
Treat Yourself to a New Business Engine
Manage your business faster than ever, with a new sleek business tool.
“We are very happy with our new system. It’s fast, accurate and just what we need to move our business forward from our legacy system.”– Mary Hellen, Director of NetRoadShow
Pick & Pack 10,000s of items faster, cheaper
Custom Visual Pick App, Replacing Legacy Systems and Quickening Pick Tours
“True Interaction knows exactly what we need without us having to give them exact instructions. I’ve never seen anybody be able to not only tell me what they’re going to do, but show me what it’s going to look like, and show me how people are going to interact with it in such a short time window.”– Cliff Siegel, EVP Global Supply Chain of Lifetime Brands
Cut Your Work Effort by 99.8%
Saves $10MM+ per Year • Cuts 3 Days Down to 5 Seconds
“Synaptik has enabled us to find things that others can’t, and at incredible speed. Let’s keep this train going!”– Private Client
Manage Quality Control on a Global Scale
Save $100,000s • Inspect 10,000s Items
“We’ve seen a drastic reduction in issues related to the distribution system. It’s a great tool and it’s been amazing how we can do more now because of this platform. Using it we have benefited from cost savings of $100,000s already – however this only just begins to scratch the surface in quantifying total cost & time savings”– Cliff Siegel, EVP Global Supply Chain of Lifetime Brands
Contract Management Made Easy & Secure
Manage 1,000s of Contracts • Early Notifications
“I never could’ve imagined contract management could be so easy! Thank you so much True Interaction”– Sara Shindel, General Counsel of Lifetime Brands
“We all love the system and have only positive feedback, especially the finance department!”– Terry Losco, Assistant General Counsel of Lifetime Brands
The Alternative to Salesforce’s Desk.com
Cut Call-Center Response Time 50%
“I’m seriously almost crying, I’m so happy… though for the professional record, I will say “the system looks good… ;)”– Stephen H, Dir. Customer Service of Lifetime Brands